Shipping policy
Shipping Policy for Fresh Eyewear
Thank you for choosing Fresh Eyewear! We are dedicated to offering fast and reliable shipping to ensure your eyewear experience is seamless. Please take a moment to read through the details of our comprehensive shipping policy below.
Processing Times
All orders are processed within 3-4 business days. Orders placed during weekends (Saturday and Sunday) or on national holidays will begin processing the next business day. Once your order is successfully placed, you will receive an email confirming your purchase. If there are any issues with your order, we will contact you immediately.
Shipping Methods and Delivery Times
We ship all U.S.-based orders using USPS Priority Shipping. After processing, your order will typically arrive within 3-4 business days. Please note that delivery times are estimates and can vary due to factors beyond our control, such as weather, holidays, or unexpected carrier delays. While we do our best to ensure prompt delivery, we cannot guarantee exact delivery dates. Fresh Eyewear is not responsible for
delays caused by the shipping carrier.
Shipping Costs
Shipping fees are calculated at checkout based on the weight of your order, its destination, and the selected shipping method. You will see the total shipping cost before finalizing your purchase. Any applicable free shipping promotions or discounts will be automatically applied at checkout. Please be sure to review your order summary for any special shipping offers that may apply to your purchase.
Order Tracking
Once your order is dispatched, you will receive an email with tracking details. This will allow you to track your package and get real-time updates on its delivery status. If you encounter any issues with tracking, or if you need further assistance in locating your package, our customer support team is available to help.
International Shipping
At this time, we are only able to process and ship orders within the United States. We are actively working to expand our international shipping capabilities and will notify customers when this service becomes available. Please check back periodically for updates regarding international shipping options. We look forward to serving eyewear lovers around the world in the near future!
Shipping Issues or Damages
If your order arrives damaged, or if you suspect that it has been lost in transit, please contact us within 7 days of receipt. We will assist you in resolving the issue and, if necessary, arrange for a replacement or refund.
Please double-check your shipping address before completing your purchase. Fresh Eyewear is not responsible for lost or delayed shipments due to incorrect address information provided by the customer. If you notice an error in your address, please contact us as soon as possible to update it before the order is processed.
Contact Us
If you have any questions or concerns regarding your order or shipping, please don’t hesitate to reach out to our customer support team at contact@officialfresheyewear.com. We are here to assist you and ensure that your shopping experience is smooth and enjoyable.
